Privacy policy (EU)

This Privacy Policy was last updated on February 9, 2025 and applies to citizens and permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we have collected about you via https://optimal-sailing.com. We recommend that you read this document carefully. During our processing, we comply with the legal requirements. This means, among other things:

  • We clearly state the purposes for which we process personal data. This is done through this privacy policy.
  • We aim to limit our collection of personal data to only that personal data which is required for legitimate reasons.
  • We will first obtain your explicit consent if this is necessary in order to process your personal data.
  • We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.
  • We respect your right to access, correct or delete your personal data.

If you have any questions or would like to know what personal data we have about you, please contact us.

1. disclosure to other parties

We only pass this data on to processors for the following purposes:

Processors

Name: DHL
Country: Germany
Purpose: Shipping the goods
Name: PayPal
Country: Germany
Purpose: Payment processing

2. cookies

Our website uses cookies. For more information about cookies, please see our cookie policy. 

3. disclosure practices

We disclose personal data if we are required to do so by law or court order, e.g. at the request of a law enforcement agency, to the extent permitted by law, to provide information, or for an investigation into a matter relating to public safety.

If our Site or our business is acquired or sold in a merger or acquisition, your information may be disclosed to our advisors and prospective purchasers and transferred to the new owners.

4. safety

We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only necessary persons have access to your data, that this access is protected and that our security measures are regularly reviewed.

5. third-party websites

This privacy policy does not apply to third-party websites that are connected to our website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.

6. additions to this privacy policy

We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly to keep yourself informed of any changes. In addition, we will inform you wherever possible.

7 Accessing and processing your data

If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is used, what happens to it and how long it is stored.
  • Right of access: You have the right to view your personal data known to us.
  • Right to rectification: You have the right to have your personal data amended, corrected, deleted or blocked at any time.
  • If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
  • Right to transfer your data: You have the right to request all your personal data from one controller and transfer it in its entirety to another controller.
  • Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.

Please make sure that you always clearly state who you are so that we can be sure not to edit or delete the data of the wrong person.

8. submit a complaint

If you are not satisfied with the way in which we (your complaint) handle the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.

9. contact details

Kalabis & Millies GbR
Windscheidstr. 34, 10627 Berlin
Berlin, Germany
Website: https: //optimal-sailing.com
E-mail: hello@ex.comoptimal-sailing.com
Telephone number: 0170-1102966

10. data request

For the most frequently asked questions, we also offer the option of using our data request form

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Appendix

What we collect and store

We record while you visit our website:

  • Viewed products: Here we show you products that you have recently viewed.
  • Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs
  • Shipping address: We will ask you to provide this so that we can, for example, determine the shipping costs before you place an order and send the order to you.

We also use cookies to keep track of the contents of your shopping cart while you visit our website.

Learn more: Information about our cookie policy

When you shop with us, we will ask you to provide information such as your name, billing and shipping address, e-mail address and phone number, credit card/payment details, and optional account information such as username and password. We use this information for the following purposes:

  • Sending information about your account and order
  • Response to your requests, including refunds and complaints
  • Processing of payment transactions and prevention of fraud
  • Set up your account for our store
  • Compliance with all legal obligations, for example tax calculation
  • Improvement of our store offers
  • Sending marketing messages if you wish to receive them

When you create an account with us, we store your name, address, e-mail address and telephone number. This information will be used to fill in payment information for future orders. We usually store information about you for as long as we need it for the purpose of collecting and using it and are obliged to store it. For example, we store order information for 5 years for tax and accounting purposes. This includes your name, your e-mail address and your billing and shipping address. We also store comments or reviews if you choose to leave them.

Who in our team has access

Members of our team have access to the information you provide to us. For example, both administrators and store managers can access the following:

  • Order information such as products purchased, the time of purchase and the shipping address and
  • Customer information such as your name, e-mail address, billing and shipping information.

Our team members have access to this information to process orders, make refunds and support you.

What we share with others

We share information with third parties who help us to provide you with our orders and services. For example DHL, DPD, GLS, PayPal.

Payments

We accept payments with PayPal. During payment processing, some of your data will be passed on to PayPal. Only information necessary for the processing or execution of the payment will be passed on, such as the total purchase price and payment information. You can view the PayPal privacy policy here.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect consent records. For this functionality, your IP address is anonymized and stored in our database. Further information can be found in the Complianz privacy policy.

WooCommerce

This example shows basic information about what personal data your store collects, stores and passes on and who may have access to this data. Depending on the settings activated and the additional plugins used, the specific information your store uses will differ. We recommend seeking legal advice to clarify what information your privacy policy should contain.

We collect information about you during the ordering process in our store.